Last updated: 2/18/2025
Welcome to CartBuddy's Privacy Policy. This policy describes how we collect, use, and handle your information when you use our AI-powered Chatbot service.
We collect and store anonymous data from our customers' interactions with our AI Chatbot. This data does not contain personally identifiable information unless you explicitly provide it for specific purposes such as filing a complaint or checking an order.
The anonymous data we collect is used to improve our AI Chatbot's performance and provide better customer support. If you provide personal information for complaints or order checks, we use this information solely for addressing your specific request.
We take data security seriously. All data, including anonymous interactions and any personal information provided, is stored securely with industry-standard encryption and security measures.
You have the right to request access to any personal information we hold about you. You can also request correction or deletion of this information. To exercise these rights, please contact us using the information provided in the "Contact Us" section.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.